Yes, it's necessary to log into your PaperClubStore account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security.
You'll have access to a personalised shopping experience including recommendations and quicker check-out.

What does 'Preorder' or 'Forthcoming' mean?

Items marked as 'Preorder' or 'Forthcoming' are expected to be released soon and you can pre-book them with sellers. Such items will be shipped after their official release by the seller with whom you've pre-booked them.

Do sellers on PaperClubStore ship internationally?

Currently, sellers on PaperClubStore only ship within India.

Can I use an item that has been given to me as a gift from a state sponsored or an NGO-funded freebie distribution programme to get discounts through exchange offers?

No, as per company policy, such items are not eligible for discounts under exchange offers. You can also refer to the 'Exchange Offers' section in the 'Terms of Use' page for more details.

Will I get a wall mount for my television in the box?

If mentioned in the sales package the wall mount for your television will be in the box. However, in some cases, the wall mount, if applicable for the model, will be with the installation team.

Can I order a product that is 'Out of Stock' or 'Temporarily Unavailable'?

The products listed as 'Out of Stock' or 'Temporarily Unavailable' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with sellers on PaperClubStore.

What does 'Out of Stock' mean?

An item is marked as 'Out of stock' when it is not available with any sellers at the moment; you won't be able to buy it now. Use 'Notify Me' feature to know once it's available with sellers for purchase.

What does 'Permanently Discontinued' or 'Out of Print' mean?

An item is marked as 'Out of stock' when it is not available with any sellers at the moment; you won't be able to buy it now. Use 'Notify Me' feature to know once it's available with sellers for purchase.

What does the badge PaperClubStore Assured mean?

The PaperClubStore Assured badge is a seal of quality and speed. Products with this badge meet our extensive quality & packaging guidelines along with having faster delivery timelines.
With stringent seller & product selection combined with fast & free delivery, 'PaperClubStore Assured' guarantees you a superior and hassle-free shopping experience every time.
Free shipping for orders above ₹500

Do I have to pay extra for items with the PaperClubStore Assured badge?

No, you can shop for items with the PaperClubStore Assured badge at no extra charge.

What is PaperClubStore Buyer Protection?

PaperClubStore Buyer Protection helps shoppers in case they have concerns with product(s) bought and haven't got a satisfactory solution from the seller.
Under this program, we look into your concern on a case-by-case basis & do our best to be fair to both parties.
PaperClubStore's decision on the resolution will be final for the concern raised.

Why do I see a shipping charge for an item with the PaperClubStore Assured badge?

Sellers may charge a nominal fee for shipping, even for products with the PaperClubStore Assured badge, if the order is less than ₹ 500.
Shipping is free for items with the PaperClubStore Assured badge if the order value is more than ₹ 500.

How does 'Instant Cashback' work?

'Instant Cashback' is applied directly to the product or order value in your cart and you do not have to wait for the cashback to be credited to your bank account/credit or debit card at a later date.

Is there a filter available through which I can only see items with a PaperClubStore Assured badge?

Yes, there is a filter available through which you can shop only for items with the PaperClubStore Assured badge.

What are the benefits of buying an item with a PaperClubStore Assured badge?

Items with the PaperClubStore Assured badge are extensively quality checked from storage to transit safe packaging and also comes along with fast & free delivery from our best sellers. Free shipping for orders above Rs. 500

How are items packaged?

Products sold by Sellers with PaperClubStore Assured badge are shipped in packages with waterproof plastic wrap.

Fragile items like electronics are safely secured with bubble wrap. Other Sellers also follow standard packing procedure. Sellers are rated on packaging quality and affects overall seller rating.

Are there any hidden charges (Octroi or Sales Tax) when I shop on PaperClubStore?

There are NO hidden charges when you shop on PaperClubStore. The price you see on the product page is final and it's exactly what you pay.

Note: There can be additional delivery charges based on the seller's policy.

Why do I see different prices for books with the same title?

You can find various editions of books with the same title on PaperClubStore -- from paperbacks or hardcovers to collector's editions. Some of them are re-published/printed within India, while some editions are imported. The price of the titles varies based on this and the seller offering it.
All other available editions and their prices for a particular title are mentioned on the respective product page under 'Other Editions'.

Can I club my orders from different sellers to be delivered together?

Currently, there is no option to club orders from different sellers to be delivered together as sellers could be located in different locations and the delivery timelines would vary based on their partnered courier service providers. To ensure your items reach you at the earliest, each seller ships their products as per their individual timelines.